Great customer service! Corinne was an angel on the phone and her attitude was fantastic. Loretta and Bruce went out of our way to make sure my daughter's car was repaired before she headed back to college, since she only informed me the previous week. The service department fit us in and made all necessary repairs. They even offered us the use of a car if we needed it. Fortunately, we did not. Not only will I recommend their service department, I will definitely begin my new car search at Lafayette Ford.
It was ok.
My experience at Lafayette Ford was very good
Kind staff in this place!! Thanks!
Bought my car there in may good services
I bought my very first car from this dealership a few days ago and they were absolutely amazing to me. I worked directly with a saleswoman named Jennie and she was an absolute delight. She made the process very easy to understand and enjoyable. She got me into the exact car I wanted with a great price and interest rate. If anyone is looking for their first car or just want to replace what you have I definitely recommend this dealership and most definitely Jennie.
The salesman and team were great to work with. They knew my needs and did everything they to meet them. Very friendly & courteous staff. They have continued to check on us even after the car purchase and have assured us they will be here to help whatever we need.
Called another ford dealership to see if my truck had any throttle control updates after I changed the iac and it was still running rough and they wanted to charge $89.99 for what would have been a recall. LaFayette ford told me there wasn’t any recalls for something like that with my vin, the tech told me to unplug the battery for 10 minutes instead of 5 and give it a try if not bring it in. Unplugging it for 10 minutes was the trick, I’ll go here over any other ford service center
Just bought our second ford from this location and just as the first it was an amazing experience. Richard Bear went above and beyond for me and my husband. I went in there with a budget and knowing what I wanted and he made sure I got it And Bob in finance was just as helpful. I will keep going back and recommend to everyone I know. I cant thank you enough..Anna Newbold!!!