Customer Testimonials
Brought my 2015 Explorer in for extended warranty service. Upon confirming that all was warranted, had to return the vehicle a week later because of ordered parts. Worked with Josh and he was very helpful. I've always used Lafayette for my servicing needs and they do great work. Only reason for the four stars is because of the return trip due to unavailable parts for the repair. Also, having to re-attach the console side panel to its clip, which was removed for one of the repairs,causing a rattle, on my own, because I didn't want to return the vehicle a ...
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We had a very good experience with Lafayette Ford. We were getting an oil change and tire rotation to go out of town. Luckily they told us we needed two new tires which we weren't aware of. Now we feel much safer for our trip.
Brought 2019 Ford F 150 in for service. Did not receive a copy of the alignment report. Explanation given was that the technician was new & did not know how to retrieve the report.
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They did a very good job making my car purchase experience pleasant, fast, and easy. I did everything through email up to the test drive. Once I test drive the car and decided I wanted to pitcher it I completed all the finance paperwork and was driving away in my car in about 20 minutes or so. I thank them for not wasting my time trying to up sale me in a more expensive car when I didn't want it. Based off this experience I recommend giving them a chance when you purchase your next car.
